Company FAQs
Where are Darford products made?
Darford dog treats and dog food are oven baked and packaged in our own facilities, located in the beautiful Okanagan Valley in British Columbia, Canada.
All our Darford products are handmade in small batches, reflecting our master bakers' artisanal commitment to quality and excellence.
What makes Darford dog treats unique?
We love getting this question!
Our oven baked dog treats are 100% free from artificial preservatives, flavours and colours. Our treats are all natural, containing wholesome ingredients of grains, fruit, meat and vegetables. By oven baking our treats, we lock in the flavours, nutrients and antioxidants, which means our furry friends are always eating at their best during those particularly rewarding moments together
Also, all of our products are made with real meat, vegetables, fish, and natural derived carb sources to ensure that your dog is getting high-quality ingredients, at every treat time.
Where can I purchase Darford treats and food?
All Darford products are available here, on Darford's website.
Select Darford products can also be found online at pet specialty retailers, Chewy, and Amazon.
Prefer to shop in-person? Use our Store Locator to find the pet store nearest to you that stocks Darford dog treats and dog food.
Still have questions about where to find Darford? Send us an email or give our team a call.
What if my dog doesn't like Darford treats or food?
At Darford we stand behind our products with a 100% satisfaction guarantee. If, for any reason, you are dissatisfied with our product - that you bought on our Darford online store, we will be happy to process a full refund to you.
Did you buy Darford treats or food from a pet specialty retailer? Depending on the store’s return policies, you may receive full credit and your money back, a store credit, or an exchange for an alternative product.
What about shipping?
All Darford orders, whether delivering to the U.S. or Canada, ships free! We're happy to provide standard shipping at no extra cost to our customers.
You can expect your order to ship within 2-3 business days from your order date. Excluding weekends and statutory holidays.
For Canada shipping addresses, please allow for extra time as Canada Post can take up to 7-14 business days to ship across provinces.
Check out our Shipping Policy Page for more information.
Ingredient FAQs
Do Darford products contain antioxidants?
Yes! Antioxidants can play an important role in your dog’s daily nutrition and may fight off damage caused by free radicals.
Our Zero/G line is especially formulated with antioxidant rich Superfoods of chia, quinoa, kelp, cranberries and blueberries.
How are Darford treats preserved?
Darford products contain no chemical additives like BHT, BHA or ethoxyquin.
We use a natural form of preservative, mixed tocopherols, rosemary extract, sunflower oil and sunflower lecithin.
Why is kelp used in Darford products?
Kelp, derived from the ocean, has been used for centuries in human food and pet food.
The dried kelp used in Darford treats is nutritious and is enriched with multiple vitamins and minerals.
Why is brewer's yeast used in Darford products?
Brewers yeast is a non-fermentable yeast that provides a good source of minerals, antioxidants and B vitamins.
Brewers dried yeast is used in some of our product lines, namely NATURAL.
How are probiotics added to Darford treats?
Bacillus Coagulans GBI-30 6086 is a probiotic used in Darford treats. This type of probiotic is a spore-forming probiotic bacterium.
The spore protects the genetic material within the cell from the heat and process of manufacturing, increases the shelf life, and is bile acid tolerant. Once in the intestinal tract the spores are able to germinate and produce new cells to help improve the immune system and support digestive health.
The benefits of this probiotic strain include; providing benefits to both the small and large intestines, producing L+ lactic acid to replace non-beneficial bacteria. The probiotic strain was not produced using biotechnology.
Do Darford treats contain peanut or nut-based ingredients?
Yes, Darford Naturals and Grain Free treats with Peanut Butter contain nut-based ingredients.
We also use rigorous clean-out procedures and manufacturing equipment inspections between production runs.
If you or a family member have an allergy to nuts, please handle Darford treats and food with care.
Does Darford use meat by-products in any treats or food?
We do not use any meat by-products. We use only whole muscle meat tissue in our treats.
The only exception to this, is our NATURAL with Liver & Flaxseed item. It contains real pork liver, a good natural source of iron.
General Nutrition FAQs
How many treats can I give my dog or puppy a day?
Pet obesity is a growing problem in North America. It’s important to regulate your dog’s caloric intake between food and treats plus provide plenty of fresh drinking water and exercise. Talk to your veterinarian about what calorie count is appropriate for your dog or puppy and then don’t forget to consider treats as part of their caloric intake.
What is a kcal?
A kcal (kilocalorie) is a unit of heat equal to 1000 calories. In pet nutrition, the larger unit kcal is used interchangeably with calories. On our treat packages, you’ll see us refer to kcal/kg and then the number of kcal/treat. ME or metabolizable energy refers to the calories that are actually used by your dog net of those expelled in his/her waste.
What are probiotics?
Probiotics are natural, live micro-flora enzymes and beneficial bacteria that aid in the digestion process and allow for better absorption of nutrients. For our treats we use Bacillus Coagulans GBI-30 6086 as a probiotic as it is not heat sensitive. Brewer’s yeast is an additional form of probiotic found in our diets and is also a source of a special carbohydrate known as Mannan-oligo-saccharides (MOS) which can help with digestion.
What are prebiotics?
Prebiotics are foods made of primary sugars that are not digested, but act to stimulate the growth of probiotic bacteria in the digestive tract.
What human foods may be dangerous to my dog?
There are many human foods that are attractive to dogs however they can cause serious and sometimes even fatal consequences. If your pet has ingested any of the following items, please contact your veterinarian right away.
Foods that are toxic include: chocolate, onions, grapes/raisins, garlic, alcohol, tea or coffee, fruit pits, macadamia nuts, raw dough and mushrooms. Foods that should be constantly monitored because of their potential to cause blockages include: fruits/vegetables that contain pits or stones (peaches, plums, avocados, apricots, cherries etc.), chewing gum, and bones (they do not digest bones plus they can splinter).
Health and safety of all our pets is of utmost importance to us. As such we take great care to ensure all our ingredients are carefully sourced to be pet-safe.